Linkedin: http://www.linkedin.com/in/jnridlinghafer Cell: 209-263-2976, jarrett.ridlinghafer@gmail.com
1518 Canada Hills DR,ORO VALLEY, AZ 85730

Director, Cloud & Network Operations

PROFILE:

With an extensive and extremely diverse background spanning 25 years in technology overall and 18 years in data-center & network infrastructure design & implementation specifically, I bring a unique set of skills, along with the passion that only comes from loving your work, to every role I undertake. My most notable accomplishments include:

v      Approximately 25 Years in the high-tech industry

v      Specializing in Cloud technology & Cloud Infrastructure for the past 6-8 years

v      I am an Inventor and Entrepreneur who has had two patentable inventions, four startup businesses and two VC offers of funding in the past

v      I am the inventor and creator of the famous “Bugs Bounty” program (a name coined by me) while working at Netscape in 1996. It was the first of its kind anywhere whereby a company paid users who found a bug which was verified.

v      I was the inventor and creator of the “Netscape Champions” program (Now known as the Mozilla Champions), and the Nuggies (Netscape User Groups)

v      I managed the creation of the first AI Automated Email Response System in Corp. America for Netscape in the early 90’s with a company called Aptex

v      I was the first to bring Fiber and Broadband (Both DSL & Wireless) Access to Los Gatos, California in the late 90’s

v      I was the co-inventor and idea behind the First Plug-n-Play Retail Firewall Router which was subsequently offered funding by KPCB (the largest VC firm in Silicon Valley at the time) in 2000

v      I designed and Built the PS3 Online Gaming Data-Center in Santa Clara for SCEA (Sony Computer Playstation America) between 2004-2006

v      I also designed and Built the SaaS Data-Center for iLoop Mobile, Inc. which was then selected to host the Obama.mobi website for the successful 2008 Presidential Campaign and which was also selected for the Mobile Marketing Infrastructure Platform of the Year Award by the MMAA (Mobile Marketing Association of America) also in 2008

Specializing in the Following Consulting Services:

v      Executive Level - Consultations concerning all aspects of Strategic Technology Initiatives

v      Executive Level - Development Strategic Technology Vision Road Map

v      Executive Level - Cloud Technology Consultation & Review

v      Data-Center Analysis, Design & Complete Build-out from scratch

v      Data-Center Integrations

v      Data-Center Migrations

v      Analysis & Review of current Infrastructure & Operational Processes & Procedures

v      Data-Center Infrastructure & Operational Analysis & Review

v      Data-Center Virtualization & Automation – Installation, Migrations, Upgrades, Analysis & Reviews

v      Cloud Technology – Analysis & Review, Implementation, Integration, Migrations  & Upgrades

v      Security Analysis & Review PLUS Security Design & MC/VISA/SYMANTEC Audit Compliance Review

v      Disaster Recovery, On & Off-site Data Replication, Business Continuity Analysis & Review

v      PCI & SOX Audit Analysis & Review

v      Distributed Networking & Grid Networking Analysis, Design & Implementation

v      No-SQL as well as Relational Database Analysis, Design & Implementation

v      NOC (Network Operations Centers) Analysis, Design, Upgrades & Build-outs from Scratch

v      Innate talent as a Troubleshooter or Identifying Deficiencies & Inefficiencies in ANY Process & Procedure

v      Innate talent for Improving Overall Operational Efficiency

v      Innate talent for Cutting Costs

Major Strengths & Achievements:

v      Unique hands-on Executive having worked myself up to Executive Level, while starting out as a “Technical Support Engineer” at Netscape Communications Corp. in 1994 where I worked my way up to “World Wide Support Operations Manager”. I’m as comfortable configuring a Cisco 7206VXR Router, PIX/ASA firewall, Juniper SSL VPN or an F5 Load Balancer as I am developing and presenting a multi-million dollar budget or proposal to an executive board, a business plan to VC’s or working as a Direct Report to the CEO

v      Innovative Leader and Motivator who believes strongly in leading from the front

v      Talented Technologist skilled in designing technologically advanced infrastructures for Mobile Applications, Social Gaming Applications, ASP, XaaS/Cloud environments

v      Excel in building and/or Improving Operational Infrastructures to enable enhanced management capabilities and improved efficiencies, integrity and accountability of a network’s overall performance

v      Release Engineering Management. Experienced designing and managing software development servers and tools & release engineering environments. Developing and managing release teams, policies and procedures.

v      Application Architecture Improvements – Performance Optimization & Analysis

v      Project Management of large, high-profile, complex projects. Certified as a Master Project Manager (MPM) & Certified International Project Manager (CIPM) with the American Academy of Project Management ™.

v      UI Design - UI Design & Mockup Development

v      Java Software Development/Engineering - Operations Support & Tools – Keeping development teams on the cutting-edge of technology, introducing newer and better tools, techniques, processes & procedures in order to make the software development lifecycle environment a more automated, efficient, clean and proficient process overall.

v      Complete Project Lifecycle Management – From initial concept to needs assessment, stakeholder consensus, design, alpha, beta and on into live production environment

v      Excellent writing and verbal communication skills with the ability to present ideas and proposals in a clear, concise and comprehensive fashion at any level.

v      Passion, Drive and Commitment - I happen to love what I do for a living and consider it “fun” rather than work.

v      Talented trouble-shooter/Problem Solver able to evaluate, analyze and intuitively comprehend operational deficiencies and inefficiencies and address them

v      Thrives in fast paced, multi-tasking, high-stress & high-energy environments

v      Big supporter and user of open-source solutions & software, wherever possible

v      Managed the Design and Deployment of 20 World-Class Data Centers from the ground up:

o        SCEA-PlayStation3 Online – ASP/SaaS & Cloud infrastructure built to deliver an unparalleled social gaming experience and to compete with Microsoft’s XBOX-Live social gaming platform

o        iLoop Mobile – ASP/SaaS & Cloud Platform to deliver an unparalleled mobile experience ( OBAMA.MOBI )

o        DSL Designs, Inc. - Fiber-Optic & Wireless Data Center built to provide Broadband and Hosting Solutions and the inventor of the first plug-n-play retail firewall router

o        Sony Pictures Entertainment where I designed and managed the build-out of a global cloud infrastructure to server massive (500TB+)amounts of music and video data

v      Expert in pinpointing wasteful spending, negotiating extraordinary discounted rates and pricing and developing unique cost saving initiatives such as the combined US$23 million reduction in support costs while at Netscape Communications Corp.

v      Founder, Entrepreneur & Inventor of multiple patentable and patented inventions

v      Has served in both executive and advisory board roles

v      Familiar with the following Cloud Hardware/Software Technologies & Concepts:

o        Compute, High-Availability & Data Replication: ADN, CDN, ADC, “BSP”(Bulk Synchronous Parallel), Vertica, Hadoop/HDFS/Hive/Mapreduce, Scala, , Bigtable, FatTree, Multi-Path Ethernet, OpenStack, Eucalyptus, OpenNebula, Casandra, MySQL Cluster, Chef, BMC, EMC, etc…

 EMPLOYMENT

JULY 12 - PRESENT

Nov 11 - July 12

May 10 - Feb 12

Oct 08 – April 10

Oct 06 – May 08

March04-Oct 06

June99-March04

Dec 94-May 99

Cloud Consulting International – Silicon Valley Area, CA.

Executive Board & Cloud Solutions Architect – Consultant

I work as a Freelance Consultant on projects primarily focused on Executive Cloud technology Road-Map Development through extensive analysis and design for companies based upon a proprietary six step process which has been developed over 25 years. Being a “Freelance Consultant” (which just means I am called upon when needed and am not currently already engaged somewhere else), enables me to also take on additional consulting projects of my own. We perform cloud and data-center analysis and design globally for many fortune 500 clients.

Specializing in the Following Technology Consultation Services:

v      Initial needs assessments, POC’s, establishing SO

v      Initial Analysis of current Infrastructure, Operational Processes & Procedures

v      Complete Design and Build-out of any data-center and/or cloud solutions

v      Global Cloud & Data-Center Upgrades, Integrations, Migrations & Build-outs from scratch

5 Star Consulting - Sacramento, CA.

Cloud Solutions Architect – Consultant

Brought in to finish a complicated Bladelogic Integration for the State of California OTECH (Office of Technology Services) after the 3 previous consultants hired by them failed to finish the job and left the project incomplete. I was able to finish the job properly and bring it to a successful conclusion which involved moving the product from a stage to a production environment and all that entails. This involved an initial analysis and integration of the Bladelogic Server Automation Suite including Cloud Lifecycle Management on over 350,000 (windows, unix & linux) servers across the state of California

Integrated the following Data-Center Automation & Cloud Solutions for over 350,000 Servers:

v      BMC Cloud Lifecycle Management

v      BMC Data Center Automation Suite

5 Star Consulting.- Los Angeles, CA.

Chief Architect, Data Center Infrastructure & Operations

I was selected from over 100 candidates world-wide to lead the design and development of a new Sony Data Center Initiative in Los Angeles. The infrastructure was in support of a globally distributed, SaaS & Cloud data-center platform to enable the real-time distribution of massive amounts of data for the entertainment industry, and included both audio and video data, spanning multiple locations, multiple remote development teams, and multiple data centers around the globe. I was ultimately responsible for all aspects of the development, design and delivery of a live production Cloud & SaaS environment within a 24 month time-frame.

v      Brought all disparate teams (comprising over 200 individuals) together

v      Responsible for all hardware and software evaluations, integrations, POC’s, final selection, vendor, contracts & partnership management

v      Designed Cisco, Juniper, EMC, BMC, F5, Citrix, NetApp, Vmware, Xen & XenServer, Dell, Redhat SaaS & Cloud data-center from the ground up, then replicated it in 12 additional data-centers across the globe

v      Responsible for the hiring and mgmt. of all staff for the new Network Operations Department which would continue to manage everything after I left & included Network Architects, Network Admins, Sys Admins, Network Engineers, Software Developers, QA Engineers, DBA’s, Managers and my own replacement.

v      Developed all Operational Infrastructure Design Plans and managed the implementation of same

v      Developed Swat team, Crisis Management, Escalation Processes & Procedures  for 24x7x365/99.99% SLA

v      Designed and Built the NOC (Network Operations Center) which monitored the complete infrastructure

v      Implemented new cloud technologies including Cassandra, BMC, Virtual Load Balancers & Virtual Storage

WSSI, LLC –Las Vegas NV & Northern California
Inventor/Co-Founder & Director, Global Cloud Operations

As a member of the founding team & inventor of the patented invention which the business model was built around, I performed all R&D and then was hired as the CIO once the company was funded. As CIO I was responsible for developing the strategic as well as tactical SaaS/Cloud technology initiatives in support of both a widely distributed world-wide sales force and a custom designed automated software release system utilizing cutting-edge SaaS and Cloud technology to accomplish both. Acquired by a larger company in 2010

v      Developed Strategic Technology Road-Map based on a three year schedule as per requirements

v      Designed Cisco, Juniper, EMC, BMC, F5, Citrix, NetApp, Vmware, Xen & XenServer, Dell, Redhat SaaS SaaS data-center from the ground up

v      Hired, Trained and Staffed the new Network Operations Department with Network Admins, Sys Admins, Network Engineers and DBA’s

v      Developed all Operational Processes and Procedures, Change Management, Trouble Ticketing System, ITIL, Reports Dashboard, Log Server Analysis, Server Configuration Management, Inventory Management, Software & Patch Management, IP Database, Password Database, Single Sign-on Solution, KB & FAQ, Etc.

v      Developed a new mentoring program and weekly training sessions as well as cross-training for department

v      Developed Swat team, Crisis Management, 24x7x365 Pager Duty & Escalation Processes & Procedures

v      Managed the design of on/off site Data Replication, DR, High-Availability & Business Continuity solutions

v      Designed & Built both a Call Center and NOC (Network Operations Center) to monitor and support the Infrastructure

iLoop Mobile- San Jose, CA.

Director, Network Operations
I was directly recruited from SCEA as a “Hands-On’ Director of NetOps to build a world-class 24x7x365 ASP/SaaS/IaaS/Cloud infrastructure to support the roll-out of  a brand new Mobile Marketing Software Platform world-wide. My responsibilities included Designing & Developing the Network Operations Department from scratch. As the only member of the devops team for the first 6 months I did everything myself, including virtualization and cloud computing solutions and managing the design and build-out of multiple Data-Centers located around the globe. The position was responsible for the ASP/SaaS Java/Tomcat Application Architecture Design, Corporate IT Infrastructure, Software Development Environment and complete Network Operations design, implementation and management. Secondary, as the only direct report to the CEO I also helped facilitate the overall corporate strategic technology roadmap and vision.

Responsibilities & achievements included:

v      Implemented “Levanta” the first ever data-center automation & high-availability cloud based solution

v      Designed Corporate IT, Engineering and ASP/SaaS/Cloud infrastructures spanning multiple continents

v      Responsible for all Scalability & Reliability aspects of the network including all performance testing

v      Responsible for developing the complete network operational processes, procedures and policies

v      Venders utilized - F5, Cisco, Juniper Networks, Dell, EMC, Oracle, SUSE, RedHat, Symantec, Levanta data-center automation/virtualization and high-availability solution, Netgear, Coverity, IPSwitch, Radview, Asterisk, Trend Micro, SugarCRM Inc., Enterprise Datasafe Ltd, Novel, Rackable, Rackspace, SAVVIS, EMC, NetApp, VMware vCloud, vSphere & vFabric Cloud Platform, apache Cassandra

v      Developed all Application Deployment Policies & Procedures and Managed all ASP/SaaS Software Releases

v      Consulted on all aspects of Software Development strategies from the Strategic Technology Perspective

v      Improved Performance of the ASP/SaaS model by over 500% with complete architecture redesign

v      Implemented new data-center virtualization and automation solutions reducing wasted CPU cycles, increased server density and efficiency and improving overall performance while reducing IT costs

v      Installed new automated software and patch management solution across all data-centers

v      Successfully facilitated over 3 million txt messages per second throughput as per initial requirements

v      Successfully passed PCI, SOX, Symantec, VISA & MasterCard Security Audits as per customer requirements

v      Managed all Vendor relationships, negotiations and OEM agreements

v      Designed and built the NOC & Call Center in order to monitor and assess the 99.99% uptime requirement

Sony Computer Entertainment America - SCEA , Foster City, CA
PS3 Online - Data-Center Operations Management

I was contracted and then hired full-time to manage the design and build-out of the new 24x7x365 PlayStation3 Online Gaming Data-Center from the initial needs and requirements assessments through to the final deliverable of a live production environment prior to the PS3 Console release date. The scope of the project consisted of multiple data-centers around the globe, multiple engineering teams developing in a java/tomcat environment, and more than 8,000 servers and network devices in total, on multiple continents with over 100 individual contributors. As part of my overall responsibility, the infrastructure was required to successfully pass both PCI & SOX compliance audits as well as a Symantec Security audit. The task was accomplished within the 18 month time-frame initially given. I left after receiving an offer (while still at SCEA) which I felt I could not refuse.

v      Analyzed & developed Initial Needs Assessments & Plans through comprehensive dialogue with all stake-holders

v      Liaison and Project Manage meetings with the various stake-holder groups & departments to meet goal of 100% Customer Satisfaction

v      Designed complete Cage Layout, Network Architecture, Security Architecture, Data Integrity (Replication/Storage/Disaster Recovery) Architecture, Operational Application Infrastructure and Docs

v      Developed network & application operational performance metrics

v      First Company to certify RHEL & Oracle RAC working together. I convinced both companies (RedHat and Oracle) to develop the drivers and to use our project to perform the certification.

v      Managed all Vendor selection and contract negotiations

v      Vendors of choice: Cisco, EMC, Brocade, vmware, Dell, Sun, F5, Cyclades, Juniper, Oracle, RHEL (RedHat)

v      Developed Reports Dashboard solution based on initial needs assessment and requirement for an “easy to understand & comprehensive reporting solution”

v      Designed and implemented 24x7x365 NOC & Call Center infrastructure to monitor for 99.99% uptime

v      Passed both PCI and SOX compliance audits

v      Developed all change management, configuration management and data-center automation solutions

v      Developed all release engineering processes and procedures

v      Facilitated both SUD (PS3 Startup Disk) and Online Store Sales software platforms running on Java and the Tomcat application server.

v      Responsible for all Scalability & Reliability aspects of the network including all performance testing

DSL Designs, Inc., Los Gatos, CA
Inventor/Co-Founder & Chief Technology Officer

After leaving Netscape Communication Corp I Co-founded a broadband ISP in downtown Los Gatos California. The business model was designed to take advantage of the exciting new broadband capabilities of DSL and Wireless. I was directly responsible for designing and building-out a completely new fiber optic Data Center/NOC and Call Center, with multiple OC12/OC48 connections with fixed point-to-point and point-to-multi-point wireless, and multiple satellite backbones. Sold to larger ISP

v      Installed all Operational and Application Infrastructure needed for complete 24x7x365 Data Center

v      Researched, designed, purchased, installed and maintained an OC12 & OC48 network, consisting of multiple redundant Cisco Routers, Switches, Mail, Web, Commerce, Directory, News, DNS and Caching Servers and equipment to maintain over 2000 wired & wireless Broadband subscribers.

v      Researched, Designed, & Implemented state-of-the-art NOC & Call Center.

v      Designed Multi Redundant, Multi-Homed, Multi-Tiered Backbone infrastructure running on Cisco 7206VXR Routers utilizing BGP

v      Built from the ground up a completely new Data Center & Help Desk Departments with Multiple OC12 & OC48 Fiber backbone connectivity

v      Managed all Strategic Technology Research & Development

v      Supported sales and technical support departments in all aspects of the business

v      Implemented all ITIL Strategies, Policies & Procedures

v      Implemented & Managed all Change Control Policies & Procedures

v      Managed 24x7x365 with 99.99% Uptime SLA & 100% Customer Satisfaction

Netscape Communications Corp/AOL, Mountain View, CA
Manager - Worldwide Support Operations

My duties consisted of determining the operational needs of the department, researching and developing the processes and procedures to solve those needs in order to increase productivity and customer satisfaction. This involved the Project Management of extremely large and complex issues and included researching new technologies and software, vendor management, technology evaluation, problem solving skills and techniques. Working with varied and diverse business units world-wide to ensure that all needs were met. If the need was to be met through in-house development, then I would be responsible for the complete project management from beginning to end. I took the severance package offered when management sold out to AOL

v      Developed strategy to reduce support costs by a total of over 23 million annually

v      Drove all aspects of process development from recognizing initial need, researching, evaluating, and designing, resource allocation, developing and managing teams to project completion.

v      Attended Agile & Scrum Developer Meetings on a regular basis

v      Liaison and co-ordination with engineering, IT, sales, support, and marketing for project completion.

v      Designed and implemented the very successful Netscape Champions program as well as the Netscape User Groups “NUGgies”.  The “Champions” were a volunteer group who evaluated and provided feedback for all new software releases, greatly enhancing our product and increasing customer satisfaction. The idea and group I created from it, is still alive today over 17 years later, as the “Mozilla Champions”

v      Managed various simultaneous projects critical to the Operations of the company

v      Tasked with Discovery of new technologies, evaluating, testing and implementing them as needed to improve support operations

v      Annually received Above and Beyond award for my work as well as yearly stock and cash bonus due to outstanding peer reviews and completion of projects.

v      Helped evaluate and implement customer call tracking system, internal help site, external http://help.netscape.com site, and automated email response program

v      Liaison with DB and software programming groups to implement key infrastructure improvements

1989 – 1994 Digital Concepts BBS, Tucson, AZ

1980 – 1983 U.S. Navy, Long Beach CA.
 

Speaking Engagements

ü       Big Data @ Facebook - June 2012 – One of only a handful of Cloud technology Experts Invited to Attend and Participate in Facebook’s “Big Data” Private Conference

ü       Cloud Con/Expo 2012 – Cloud, Marketing Hype VS Reality and its Negative Effects on the Market

o        The Fundamental Differences of the Public VS the Private Cloud and which is right for you?

Certifications

ü       MPM ® –Master Project Manager - AAPM®

ü       CIPM ® - Certified International Project Manager – AAPM®

ü       Network Security – Brainbench

ü       SAN - Storage Area Network Concepts – Brainbench

ü       SA – Systems Architecture – Brainbench

ü       ITM - IT Management – Brainbench

ü       MITT – Masters Certificate in Information Technology Terminology – Brainbench

ü       SCM - Successful Communications in Management – Netscape

ü       LTM - Leadership Training for Management – Netscape

ü       LCP - Linux Certified Professional – Brainbench

ü       Architecting With The Cloud: Strategy & Planning – ZapThink (In Process)

ü       Cloud Security Fundamentals – ZapThink (In Process)

ü       Disaster Recovery and Planning – Brainbench

ü       Scrum Essentials – Netscape

ü       Agile Project Management – Netscape

ü       Netscape & iPlanet Mail Server – Windows & Unix/Linux

ü       Netscape & iPlanet News Server – Windows & Unix/Linux

ü       Netscape & iPlanet Web Server – Windows & Unix/Linux

ü       Netscape & iPlanet Portal Server – Windows & Unix/Linux

ü       Netscape & iPlanet Directory Server – Windows & Unix/Linux

ü       Netscape & iPlanet Certificate Server – Windows & Unix/Linux

Awards

ü       Above and Beyond Award – Netscape Communications Corporation

o         For the successful completion of multiple cost saving projects which ultimately saved the company approximately 12 Million in Annual Support Costs Overall

ü       Professional Achievement Award – Sony Computer Entertainment America (SCEA)

o         For The Successful Completion under extremely difficult time constraints while also negotiating both PCI & SOX Compliance Audits of the PS3 Online Game Data-Center

ü       Awarded a 20% Performance Bonus - at iLoop Mobile, Inc.

o         for the timely and professional completion of both the SaaS Data-Center and the Corporate IT Department infrastructure across multiple continents in under 18 months.

Experienced in the following Software Technologies & Protocols:

Cisco

v      IOS, NS-OX & CatOS, FcoE, VNlink, OTV, VDC, FabricPath & Multi-Path Ethernet

Virtualization & Cloud Technology - Software & Hardware

v      MongoDB, Hadoop, Cassandra, EMC Block Storage Virtualization, EMC Invista, vmware vSphere 4.0 & 5.0, vCenter Server, vCenter Site Recovery Manager, VMware View, vCenter AppSpeed, vCloud Director, vCloud Chargeback Cisco Nexxus 1000V, VNlink, OTV (Overlay Transport Virtualization), VDC (Virtual Data Centers), FabricPath, Multi-Path Ethernet, F5 BIG-IP LTM VE (Virtual Edition), F5 BIG-IP Optimization Module (WOM), F5 ARX File Virtualization Solution, VMDK (Virtual Machine Disk Format), Hypervisor 1 & 2, MongoDB (Sharding), Scala, Redis, PLAY, GEO-Replication (JumpMind SymmetricDS, Infonics, Cassandra), Vertica, ADC (Application Delivery Controllers such as Brocade, F5, Kemp, Array Networks, etc…) VCE (Virtual Computing Environment CO. a virtualization & cloud development partnership of Cisco, vmware and EMC), BMC Cloud Lifecycle Management, OpenStack Cloud Infrastructure Framework, OpenNebula Cloud Infrastructure Framework, Eucalyptus Cloud Infrastructure Framework & Hadoop, Apache CloudStack, Netscaler CloudPlatform & CloudPortal

High-Availability, Business Continuity, Backup & Data Replication

v      F5 BIG-IP, EMC RepliStor/RecoverPoint & Mirrorview, MongoDB, Hadoop, Cassandra, EMC Block Storage Virtualization, EMC Replication Manager, EMC Invista SAN Virtualization, Compellent GEO Replication – Storage Virtualization, Thin Replication, Portable Volume, Scalable Serial Attached SCSI (SAS), Arkeia Network Backup & Server Backup, Veritas Backup Exec & NetBackup, Amanda, fTape, kDat, CPIO, dbackup, fsbackup, Rsync, hdimage, NetVault/BakBone, dumpfs, fdiff-backup, EMC Point-In-Time Recoverym, Mysql Cluster 7.2

Unix/Linux Operating Systems

v      Solaris, Red Hat/Fedora/CentOS, SUSE, Ubuntu

Storage/Disc Management

v      VERITAS, EMC Block Storage Virtualization, EMC Replication Manager, EMC Invista SAN Virtualization, EMC Navisphere & Vsphere, Naviagent, Navicli, NIS, NFS, EMC Ionix & Unified Infrastructure Manager, Hitachi Command Suite & ShadowImage Data Management and Replication, HP StorageWorks & StoreOnce deduplication software, HP Array Manager, HP System Copy,

v       

Anti-Virus/Anti- Spyware/Anti-Spam

v      Grisoft AVG Network Virus Protection, Symantec, Trend Micro, Clam, Spam Assassin, Spyware Guard, Sbybot Search & Destroy

Security - Firewalls, IDS, IPS, UTM (Unified Threat Management) Password Management & Encryption

v      BlackIce, NetworkIce, GNATBox, IPTables, Cisco PIX, Juniper, WatchGuard, SonicWall, Check Point, Cisco ASA 5500, Enterprise PasswordSafe, Cisco Virtual Security Gateway (VSG), TippingPoint, Sonicwall, Fortinet, Watchguard, H3C SecCenter, Open Source suite of security tools for Linux, Snort, Snare, WireShark

Network Monitoring/Reporting/Management

v      CiscoWorks Cisco Data Center Network Manager, Cisco NetManager IP Infrastructure Monitor, GLPI, WhatsUp Gold & Professional, Nagios, Cacti, PasswordSafe, EgroupWare, MRTG, IRM (Information Resource Manager), ClusterSSH, OCS Inventory Management, Lore Knowledgebase, IPPLAN, Kbox, Levanta

Server Configuration Management & Deployment Automation

v      cfEngine, Levanta, Kbox, Acronis Disk Imaging, Levanta Server Deployment Automation Appliance, Kbox Systems Appliance, GLPI, EMC CLARiiON

Patch & Server Configuration Management & Distribution

v      cFengine, Kbox Management Appliance, EMC Ionix Server Appliance, BMC Atrium Products

Java Development & Java Application Servers

v      Coverity Prevent SQS for Java, Apache Tomcat Application Server, Oracle WebLogic 11g Java Application Server, vmware vFabric tc Server, Websphere, JBoss, Glassfish, Geronimo, Resin, JBoss, WebLogic, Elastic Memory for Java, vFabric tc Server & Hyperic/SQLFire/GemFire/RabbitMQ,Jetty,WebLogic,ColdFusion

Databases & Enhanced DB Software

v      MySQL, MySQL Cluster 7.x, PostGreSQL, Oracle “Real Application Clusters” or RAC v11G for Linux, Oracle ExaData DB Machine, EnterpriseDB (an enhanced version of postgresql), Slony (an opensource replication solution for postgresql), Bigtable, BMC Database Automation

WEB, MAIL, news & DNS Servers

v      iPlanet, Netscape, IIS, Apache, Squirrel Mail, Exchange 2003/2007, mail, sendmail , DNSOne, Named

Protocols

FcoE, SMTP, IMAP, POP3, DNS, IPSEC, TCP/IP, FTP, TFTP, HTTP & HTTPS, ICMP, ARP, BGP, OSPF, RIP, IGRP, AS Numbers, Bridging, PPP, DHCP, NNTP, LDAP, IP Multicast, VOIP, VLANs, VOD, FTTH, Sync/Rsync SAN/NAS

Experienced in the following Hardware:

Routers

v      Cisco 7000 Series, 2000 Series, 3000 Series, ASR 1000, 9000 Series

Switches

v      Cisco 6000 Series, 4000 Series, 3000 Series, 2000, Nexxus 1000 & 9000 MDS Series & Nexxus 4000 Series Blade Switches, Nexxus 2000 Series Fabric Extender Switches, Nexxus 1000V (Virtual Switch, Vmware integrated switching fabric), Netgear, Extreme Networks

Load Balancers & Application Delivery Controllers (ADC)

v      F5 BigIP 1600, 3600 & 6900 & VIPRION scalable blade Chassis configured with LTM, F5 BIG-IP Local Traffic Manager Virtual Edition (LTM VE), GTM, WA & ASM appliance variations, Cisco Arrow Point, Brocade ServerIron 1000 & 4000, CiTRIX Netscaler, Netscaler App Delivery Controller, Netscaler CloudConnector

Cache Servers

v      CacheFlow

Firewalls, IDS/IPS & Security

v      Juniper Networks SSL VPN 4000 series, ISG1000 Series & Netscreen 500 & 5200 Series Firewalls & IDP 600, 800 & 8200 Series, GNAT Box,  Watch Guard Firewall & VPN, Linux IPChains,  Symantec, Cisco PIX Firewalls – ASA 5540, 5550, 5580-20 IPS Adaptive Security Appliance, Cisco IPS 7.0, Cisco Pix 500 Series, Cisco IPS 4200 Series Appliance Cisco IOS-IPS, Advanced Inspection & Prevention Security Module, IDS Services Module, IDS Network Module, Cisco Iron Port C360 Email Security Appliance, Trend Micro SMB Security Suite, Snort, OSSEC HIDS, SonicWall NSA (Network Security Appliance) 3500 & E7500, WatchGuard Firebox x8500 & Firebox Edge Wireless Security Appliance, F5 FirePass SSL VPN Appliance, Checkpoint IPS-1, Smart-1 Appliance & Endpoint Security

Disk & Storage Arrays

v      EMC Symmetrix VMAX, VNX, Celerra and CLARiiON , Sun Fiber Channel Arrays, Sun T3, Sun D1000, Dell, HP Infortrend Disk Array & RaidWatch Disk Array Management System, NetApp, Hitachi AMS 2000 Series, Hitachi NAS/USP/VSP & HCP Series Storage Solutions, HP D2 & EVA/MSA Series arrays, X1000 NAS

Servers

v      Sun Fire V480, Sun E450, Netra, E420R, Sun Ultra, Dell 1900, Dell 2900 series servers, Dell Power Edge M1000 Blade Server and 800 series blades & Dell 1850/2850, Cisco B200M2 & B250M2, SGI, HP

Tape Backup

v      DLT Drives, IBM Altria-TD1 Drive

Wireless Solutions

v      Point-to-Point and Point-to-Multipoint as well as Line of Site and Non-Line of Sight, Wireless Access Points & Bridges, Wireless Grid networks, Netgear, Cisco, Zyxel, Trendnet

Console Servers

v      Cyclades, Cisco

Video-On-Demand

v      SGI, World Wide Packets, Minerva Networks, iMagicTV

Server Automation, Replication, Deployment, Application & Patch Management Appliances

v      Levanta Appliance, EMC Ionix Appliance, Kbox Appliance, BMC Data Center Automation, BMC Change Management, BMC BladeLogic Automation Suite Appliance

Software Development Tools

BMC Application Release Management, BMC Application Problem Resolution